Server Migration

Friday, 18 May 2018 by Chris

As a part of our continued growth and performance plan, we have a planned migration of servers and network infrastructure to a new facility. This work is due to be carried out and completed over the next 12 hours. The move of transit provider will mean that IP address & network routing changes will occur. In preparation for this we have lowered the TTL on all DNS records and will publish name server changes ahead of the move. During this time you will experience a loss of connectivity to both our hosting and SIP platforms. We will not be taking support calls during this migration and as such support will be resumed on Saturday 19th 2018 11:00am.

We thank you for your understanding.

Xenn Support

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